Honda has announced the winners of this year’s Yūshū recognition scheme as it celebrates Europe’s top performing retailers in Customer Experience, based on customer feedback for over 1,500 partners that participate in its Customer Service Index. Since its European launch in 2022, the scheme has expanded year on year to highlight the importance of customer experience and to recognise retailers.

Here at Ewens we are extremely proud to announce that we have won the UK Award for the 3^rd year running!

Our very own Paul Ewen and Martyn Meldrum are pictured at the Gala Event in Dublin where they received the award from Mark Rogers (General Manager – Customer Division) and Kosuke Yoshida (General Manager – Automobile Division).

Paul had this to say:

“Proud probably doesn’t begin to cover it. We work hard every day as a team to provide the best service and experience we can to our customers. It is then our aim to make sure we continue to maintain these high standards. So, to receive this recognition for a 3rd year is a fantastic achievement, and our whole team should feel a great sense of pride in being able to deliver this level of customer experience in such a consistent manner”

Hans de Jaeger, President of Honda Motor Europe, said:

“It is extremely rewarding to see how Yūshū continues to recognise the commitment our retailers across Europe to deliver an exceptional customer experience. This remains at the heart of everything Honda does, and it is the dedication, engagement and passion of our partners that brings this to life every day.

“Now, in its fourth year, Yūshū not only reflects the voice of the customer but also connects and inspires our retailer network to continually raise standards across sales and aftersales. We would like to congratulate all this year’s winners and look forward to building on this momentum as the program continues to evolve into the future.”

We would like to take this opportunity to thank each and every one of you who have visited Ewens Honda, it is thanks to a wonderfully loyal customer base and your feedback that we can continue to do what we do.